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Buffalo, NY, United States
I'm a student, a writer, a photographer and artist.

Friday, September 28, 2012


  So, I haven’t posted anything on here for a while, due to school being rather hectic. But, tonight I do have time for a post. I need to get something heavy off my chest: THE NOOK TABLET STINKS!

Don’t get me wrong, I bought it when it first came out and I loved it… But that was last December.  The first Nook Tablet I bought was defective right out of the package, so, I got a second one. The second one was running fine until a few weeks ago. The web browsing  has been very “touchy” the past few weeks. Say, I try to get on Facebook; right after it loads, the page flies away without warning, and I am back at my home screen. The second Tablet lasted me almost a whole year, and I am sad to part with it, but I have to.
Here is the real kicker: I just got my THIRD Nook Tablet in the mail a few days ago, and it is having the same browsing problems. I just don’t get it. Not to sound superior or anything, but I could do Barns & Noble’s “tech support” gagged and blindfolded. The “customer support” people were so dull that they had to put me on hold around 7 million times to “check something” A.K.A, go ask someone else.
Finally, I got elevated to a manager who was going to send me a new device. I refused to hard reset a brand new product because that is just stupid. Why would she want me to do that? I did it on the second device, and it didn't work… So, I was getting offered a new one. Then a thought hit me, “They are coming out with a new Nook HD+! Maybe (since I paid the same amount for my original Nook) they could upgrade me, since I've had THREE failing products. So, this woman agrees and tells me to call back in November when they HD+ comes out.

So, I sat twiddling my thumbs for a while, and then decide to call back. I wanted to make sure I was on the pre-order list so I could get the Nook HD+ sent to me as soon as it is for sale. Oh boy, that was a very stupid idea.

I got this “supervisor” on the line who told me first;  they do not do upgrades, and second; I have to give him my credit card number so I could get a new Nook Tablet sent to me so I can see if MAYBE the FOURTH one will work the way it’s supposed to.
Let’s get something clear, I did not have to give any information for having the third (newest) device sent to me. This @SShole told me that it was, “Company policy.” I said, “Really? Then why didn’t have to do this a few weeks ago?” He went on to tell me (acting like he was the king of the universe) that I would have to send my Nook back first before they sent me the new one. That is some bullshit. So, I resigned and gave him my numbers (I will sue their asses if any fees come up from that company.)
This second guy was just a dickhead. Nothing else to it, he is just a sad saggy panted man in a dead-end job.

After all of this, after spending so much money on buying the apps and books… I just wish I had gotten the Kindle Fire. I feel like I have to stick with the Nook now, because I've put so much money into it and I highly doubt they would reimburse me all the money I gave them for their damned product.

Word to the wise:
                Do MUCH research before making a almost $300 commitment, or on just about any other electronic device.

P.s… I had to hard reset my phone yesterday too. The people who know me, tell me that I am cursed with the things that I buy (mainly electronics), and I am starting to think it’s true.  


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